This caught my eye today in The Telegraph;
Airport retailers have been accused of misleading travellers by claiming millions in VAT refunds without passing on the savings to passengers.
The vast majority of airport shops in the UK request that passengers hand over their boarding passes to be scanned at the checkout – a practice that few realise is used to help stores claim back VAT of 20 per cent on goods sold to passengers flying outside the EU.
And research by the Independent has revealed that – while retailers suggest goods are tax free – these savings are often not passed on to customers.
The full article is available here, but it shows that (if we didn’t know already) we are not getting the best value for money at our airports.
And now we know…..