It’s good to talk: 85% of NI adults would prefer to ask council about bin collection by phone; only 3% would go online
Ofcom’s annual Communications Market Report was published yesterday with a range of observations about the communication and media habits across Northern Ireland (as well as Scotland, Wales and the UK as a whole). In this post I want to concentrate on the section of the report that looks at take-up of online government services, often known as e-government. But first some other headlines from the NI CMR 13 report: Northern Ireland was slower than the rest of the UK to …