The frustration of GPs leaving us hanging on the telephone…
Philip O’Neill is a retired Civil Servant from Belfast. I am a big supporter of our doctors, nurses and health care staff and I am very aware of them having to make do with fewer and fewer resources. However, I was not fully aware of the implications of recent decisions on phone preferences rather than face to face consultations. This did not hit home until I had cause to call my local surgery. I had an ongoing issue for which …