OFMDFM’s sluggardly FOI performance under spotlight

This morning the Information Commissioner’s Office (ICO) announced four public bodies which will be monitored between January and March in 2013 “over concerns about the timeliness of their responses to Freedom of Information requests”.

The four public bodies were selected from the thousands of public bodies across the UK that fall under the ICO’s remit for FOI: Wirral Metropolitan Borough Council; two Westminster departments, Department for Education, Department for Work and Pensions; and the Office of the First Minister and Deputy First Minister (OFMDFM) in Northern Ireland.

OFMDFMs own report into FOI in Northern Ireland for 2011 illustrates the scale of the problem. I’ve charted the performance of the departments using the figures in section 6, table 3.

Just 42% of FOI requests sent to OFMDFM (70 out of 168) were fulfilled within the statutory twenty day deadline. DEL with a similar number of requests had a 97% success rate, while departments like DOE and DCAL with two or three times the volume of requests returned more than 80% within the deadline.

Investigative journalism website The Detail keep blow by blow accounts of their own battles with NI government departments often OFMDFM – to obtain information under FOI.

Westminster’s Justice Committee conducted a consultation and then published a report into “Post-legislative scrutiny of the Freedom of Information Act 2000”. The full report (PDF) is available to read online, along with the oral and written evidence (PDF) and additional evidence (PDF).

Given the scrutiny on OFMDFM, it is worth looking at the written evidence that the combined Northern Ireland Civil Service departments submitted to the Justice Committee.

2. Freedom of Information Annual Reports (published for each calendar year since 2005) show that the departments which compose the NI Civil Service received 18,353 requests for information between 2005 and 2010 inclusive.

Most of the requests were received from members of the public. The media and the business sector were the next most prominent sources of requests.

Over the six years, the departments responded to 91% of requests within the statutory time limits, and in 74% of cases the information requested was disclosed in full … [Ed - note that the 2011 performance was worse than average, and OFMDFM's handling times lag far behind all other departments.]

652 internal reviews were conducted, and 77 complaints were made to the Information Commissioner, who has issued 57 Decision Notices involving the departments. Only five cases have been escalated to the Information Tribunal.

6. … Ordinary members of the public continue to be the biggest category of requester, which suggests that the process of submitting requests is sufficiently straightforward and comprehensible … It should be noted that a significant—though unquantified—number of requests are submitted by members of staff. This is not always interpreted as a good trend, as the requests tend to focus narrowly on the interests of individuals and not on the more strategic or organisational issues.

8. Several departments comment that the FOI Act has proved to be a useful instrument for raising the profile of records and information management, for encouraging better record keeping, and for increasing awareness of the value in managing information as a key corporate asset.

The submission notes:

5. However, the Act suffers from a number of flaws …

Amongst these, the NICS departments find that “range of activities that can be taken into consideration in determining cost is very limited” and since the NI departments are separate legal entities under the FOI Act, they suffer from round-robin requests (targeting multiple/all departments with the same request). While the overall cost of the (up to) twelve separate responses may exceed the £600 cost limit, each request has to be costed individually. NICS alleged discrimination:

13 … the devolved administration in Northern Ireland is at a clear disadvantage compared to the administrations in Scotland and Wales: a round-robin request sent to the NI Departments generates twelve separate responses, whereas a request to either the Scottish government or the Welsh government generates one response.

NICS made four recommendations in their consultation response:

Extend the range of activities that can be counted towards the cost limit of £600;

Allow the NI Civil Service to aggregate the costs to individual Departments of responding to round-robin requests;

The section 12 provisions in relation to the introduction of fees charged to applicants for complying with requests need revision. FOI legislation is within devolved competence but the way in which the power to introduce fees is framed suggests that only the Secretary of State may make the necessary regulations. Therefore, section 12 should be amended, so that the NI Departments can also make fees regulations; and

Levy a reasonable nominal fee before a request is accepted; and strengthen the section 8(1) provisions, with a view to obtaining identity information from requesters.

Around the issue of activities that can be counted towards the cost limit, the Justice Committee concluded that “developing a methodology whereby subjective activities such as reading and consideration time could be included in the 18 hour time limit does not seem to us to be a feasible proposition” but suggested a “marginal decrease in the 18 hour limit” to 16 hours.

On charging an up-front fee, the Irish FOI model was examined in the committee’s report, they concluded “fees at a level high enough to recoup costs would deter requests with a strong public interest and would defeat the purposes of the Act” and “future reconsideration of the economic argument for charging would need significantly better data on the number of requests made under the Act and the costs incurred in responding to them”.

No mention made in the Justice Committee’s report about supported for devolving FOI charges to Northern Ireland departments or the Assembly.

Given the spotlight being shone on OFMDFM today, it is notable that NI Civil Service departments made no plea for an increase in the length of time allowed to process and fulfil Freedom of Information requests.

Sam McBride in the News Letter has comment from Jim Allister.

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  • iluvni

    The FoI performance is simply another indication of the utter failure of the two chancers running it.

  • wild turkey

    “he utter failure of the two chancers running it.”

    iluvni, but who are the chancers running the chancers? As pointed out by the social researcher, Dr Raoul Duke in his classic study of mangement behaviour, “The Scum Also Rises”, the middle and upper tier of NICS management has been characterised as reptilian. and the higher one moves up the food chain the more they appear to like the dark.

    light scares them.

  • http://gravatar.com/joeharron Mister_Joe

    Perhaps there needs to be a financial penalty increasing each day that the information is not disclosed. This could be paid to whoever has asked for the information. An appeal process could weed out those trying to scam the system if there is a good reason for the delay, information too extensive and scattered for example. In those cases, the requester should, at least, be informed that there will be a delay and a date for resolution agreed.

  • sherdy

    Mr Joe – That would be a good idea if the penalty was paid by one or both the ‘chancers’ but you can bet it would come out of public funds.

  • wild turkey

    “That would be a good idea if the penalty was paid by one or both the ‘chancers’ but you can bet it would come out of public funds.”

    Mr Joe and Sherdy. the chancers, the putative FM and DFM, are marionettes. The real chancers in this, as in so much of the malgovernance of northern ireland is down to, to make an ancient metaphor, the Priestly class. and that classes associated zipper lickers who at the coal face deal with, or ‘manage’ the FoI requests.

    and with respect to the zipper lickers, they probably don’t enjoy their current circumstance. But know if they do a good job, and don’t blow it and suck at their jobs, one day their zippers may be licked. and all will be well.

    buy the ticket. take the ride.

    that is the nature and essence of the NICS. middle and senior tier ‘civil servants’ do not serve civil society. they have a higher calling

  • NOT NOW JOHN

    I would have thought that this would be a matter which the Committee for the Office of the First Minister and deputy First Minister would have been expected to require the OFMDFM to account for as part of its statutory scrutiny role. If the statutory Committee can’t hold the Department to account, who will?

  • http://gravatar.com/joeharron Mister_Joe

    NNJ,

    Same answer as to your question on the other thread. NOBODY.
    The so-called leaders and their subsevient self-serving puppies are too afraid to do anything. Their fear is that the electorate will finally awaken and give them all the heave-ho.

  • Framer

    They think they are above the law, and maybe they are if the peace process is sacrosanct.

  • NOT NOW JOHN

    Joe, perhaps the question therefore should be why is the OFMDFM Committee not holding the OFMDFM to account as it is legally empowered to do? Could it be that the Chairperson is more interested in the flying of flags than the job for which he is paid to do?

  • aquifer

    Could it be that NICS data storage systems are not designed to make data accessible across departments or by the public?